Dear Clients, We Want You To Read These 5 Things…

We LOVE our clients, but sometimes everyone just needs a gentle reminder about expectations vs. reality, right?! This client cheat sheet by Allyson Neri (@allyson_m_) has the five things she wants her clients to understand in a genius IG post, so we’re sharing it below! Keep reading, then screenshot and share.

1. Your hair versus that goal pic.
“Okay so you got your hair inspo from Insta and Pinterest which is FAB, but making sure you have realistic expectations when it comes to those images are important. Your starting canvas, previous hair history, and having an honest conversation about how much upkeep you are willing to invest in your hair determines whether it’s realistic or not (stylists, it’s our job to help educate why it may not be achievable in one session or ever).”

2. If you want long hair, you have to cut it.
“Say it with me beauties, TRIMS! if you feel like your ends are split, dead or thin, you need a haircut. This in turn helps your hair grow longer because it is not splitting or breaking off! Trust us, please!”

3. Color doesn’t lift color.
“Using a lighter brown color on your dark brown hair will not make it lighter. The only way we can lighten your previously colored hair is with lightener (highlights, blonding, balayage). A single process color (one all-over color) versus blonding is a price difference!”

4. You get what you pay for.
“Time, education, experience. Finding the stylist that is up to date on trends, styles and new techniques comes with a price! If they are investing thousands of dollars in their education to better serve you, it’s worth putting in the extra money to go to a salon that furthers their education!”

5. If you love your experience, say something.
“So now that the anxiety is gone, and you are loving your new hair, it’s the perfect time to leave some feedback! Us hairdressers love to hear that you are enjoying your new hair and promise we will adore you even more! Tell your friends, leave a review, spread the word. We appreciate you!”

from Behind the Chair